Contact information

If you have any questions about your order, our products, shipping, returns or anything else, please contact us at:

Email: contact@lunaluna.co.uk
Business hours: Monday to Friday, 10:00am–5:00pm UK time, excluding UK bank holidays.

We aim to respond to customer enquiries within 1–2 business days.

Luna Luna is the trading name of LUNA LUNA JEWELLERY LTD, a company registered in England and Wales.

Company number: 17120552

Registered office: 128, City Road, London, EC1V 2NX, UNITED KINGDOM

Registered in: England and Wales

VAT number: Not VAT registered

Please note that our registered office address is for legal and administrative correspondence only. It is not a retail store, showroom or return address.

For returns, please contact us first at contact@lunaluna.co.uk so we can provide the correct return instructions.